IT Managed Services Malaysia

offering the highest level of IT support and service management.

We provide consultation for Managed Service operations, IT Service Management (ITSM) Framework design, ITSM Tool design and implementation to deliver a highly scalable business-focused solution.

Our solutions have been used by various multinational corporations (MNCs) and Small and Medium Enterprises (SMEs) in industries such as oil and gas, healthcare, manufacturing, education, IT, automobile, logistics, finance, and more, allowing them to focus on other crucial aspects of their business. 

 

These solutions can also be tailor-made to suit an organisation’s goals while maintaining a low start-up cost and even a flexible subscription model. On top of that, we also provide up to 24/7 Network Operations Centre (NOC) monitoring to ensure all issues are flagged, accounted for, and resolved.

Key features

APSolute Managed
Services

Provides a comprehensive end-to-end managed services solution.

Hybrid Managed
Services

Combines the expertise of your internal IT personnel with Bridgenet’s Managed Services Solutions.

Advanced Co-Managed
Services

Managed services that combines multiple aspects of internal and external IT support organisations.

Benefits of Bridgenet Solutions Managed Services

Service Desk and NOC support

Guaranteed 24x7, 8x5, off office hour support and vendor management for your organisation.

Highly customisable and cost effective

We customise our services to help maximise results while offering flexibility and low start-up cost.

World class quality & Best-of-the-Best practices

Our services incorporates industry standard practices, and are trusted by various business segments ranging from Multinational Corporations (MNCs) to Small Medium Enteprises (SMEs).

Focus and grow your core business

We manage your organisation’s IT resources and operations so that you can focus on the bigger picture.

Virtualisation

Maximise operational efficiency, service availability, and scalability while reducing overhead cost through virtualisation of key application.

World standard ITSM Framework

Our process-oriented Managed Services Professional simplifies each process while complying with the world standard ITSM Framework.

FAQ

A Managed Services Provider (MSP) delivers proactive support, ensuring your technology infrastructure is expertly managed, and safeguard your business with top-notch cybersecurity – so you can stay focused on perfecting your business’ core operations.

While solution providers usually offer different services, some of them usually include:
  • 24/7 IT support
  • Identity and Access Management
  • Managed hosting
  • Managed security
  • Application support and management
  • Technical support
  • Cloud services
  • Endpoint protection
  • Disaster recovery

Taking advantage of managed IT services allows your organisation to focus on improving business operations further while we manage most of your IT needs.

 

Because of that, you don’t have to invest your business’s resources in developing new infrastructures, hiring, and training new IT personnel, reducing overall cost and risk in the long run.

Our Other Services

8

Monitoring As A Service (MAAS)

10

IT Support & Maintenance Services

7

Professional IT Security and Project Services

9

Managed Security Services Provider